Author: webteam

LCG’s journey of successfully bringing people, processes, and technology together – continues even in these challenging times in our society. 

Today we are faced with unprecedented levels of uncertainty due to the COVID-19 pandemic. As a business with tenured success, what distinguishes LCG is our people, who continue to lead, strategize, and plan for positive outcomes in challenging times. Providing dedicated project oversight and continually capturing lessons learned is an integral part of LCG’s Management Framework. As we entered into the mandatory work-at-home support phase, our teams quickly had to evolve to embrace digital workplace tools to stay connected and help our customers. 

We optimized the use of digital workspace tools, and the following is a sampling of tasks our teams provided to ensure business continuity and minimize disruption risk for our customers. 

Provided Microsoft Teams Channels and SharePoint Online Features and expanded teleconferencing capabilities through Zoom, Microsoft Teams, WebEx, Skype for Business, Microsoft Whiteboard, and Balsamiq for virtually sharing ideas.
Scaled LCG’s Training Program to cover digital workplace tools such as Zoom, OneDrive, Teams, more frequently to reach a broader audience. 
Used tools such as Bomgar, Goverlan, Zoho Assist and Face Time to provide end-user technical support
Implemented on-site appointments for new staff orientation, hardware break/fix, and endpoint handoffs (All on-site visits and activities are tracked using a sign-in and detailed activities sheet. All on-site support was conducted with proper Personal Protective Equipment and thorough sanitization of all physical equipment before and after.)
Evaluated solutions on low-code platforms (SharePoint Online, ServiceNow) to bring solutions to market quickly. 
Through the Application Review Model, managed the grant peer-review process virtual environment.

The pressure continues to maintain social distancing, while organizations implement plans to “return to the physical work space.” Here at LCG, we empower our employees and customer to adopt digital tools to stay connected and collaborate to deliver on agency missions – And we continue to expand our digital resiliency to boost productivity for organizational success. 

LCG has been a Corporate Alliance Partnership Program (CAPP) member for The National Grants Management Association (NGMA) for over five years. LCG’s Grants Management team attends and supports the NGMA Annual Grants Training conference.  This event is an annual touch point for best practices and new requirements within the Grants Management environment. It provides our team with a venue to meet and discuss changes in Grants with industry stakeholders as well as partners and clients. 

This April proved challenging with the COVID-19 pandemic and the cancellation of onsite meetings and events to be held in the Metro DC area.  NGMA immediately pivoted their event to become the first Virtual Grants Training & Summit. LCG staff participated in multiple virtual sessions, visited with the staff in the Federal Foyer and engaged in attendee conversations via the virtual platform. 

 For LCG the move to virtual aligns with our first impact in the Grants space when we transition the Federal onsite peer review process to a remote environment. Since these early successes we have steadily increased our presence with the Federal Grants Landscape as we partner with our clients to re‐envision there grant systems and the associated support processes.

Another example of LCG providing Insight with Impact.

The relaunching of our website comes at a crucial time in our journey – a journey of successfully bringing people, processes, and technology together as we enter into the modern-day digital ecosystem. LCG is a firm that is at the forefront of technology advancements, providing solutions to deliver on missions for our federal clients.

Our refined service areas are designed to help our partners, peers, and employees navigate the digital ecosystem, improving on and transforming government technology priorities. We bring holistic domain expertise combined with innovative thought processes with our deep understanding of federal IT to support these missions.

We are a cohesive team of individuals whose objective is to use digital capabilities and creative thinking to empower our customers and their journeys. We do this by taking time to listen and understand the needs of our constituents, thereby being able to design and implement precision customer experiences tailored to each federal environment.

Over the past decades, gaining insights is how we provide such precision support, coupled with our employees, who bring energy, aptitude, and willingness to provide Impact on addressing challenging needs for our customers. It is our employees who are digital at the core, bringing a continuous innovation mindset to our federal partners to meet their agency goals and objectives.